Do you need help with navigating the site, searching for content, display issues, web service errors, or other problems? Please send us an email at soporte@transfer-santiago.cl, or if the issue is urgent,you can call the Call Center.
If your route or trip does not appear in the list of departure or destination points, please make your reservation by phone or WhatsApp. Tours and transfers to ski resorts do not have online booking options.
If you have a poor signal or slow connection, you may experience glitches. Check the page loading status in the browser bar and use the site only after it has fully loaded.
Try not to use the “Back” button on the browser bar. If you want to make a new reservation, select the “New Reservation” link on the reservation form.
If an error message appears on the booking form, check the warning messages. There is always a minimum advance notice period (in days) required to make a reservation online.
Some locations do not offer “round-trip” service for practical reasons. Booking a transfer to pick you up from a very remote area is expensive, and in that case, it’s best to hire a local provider.
Use Google Chrome, Mozilla, or Safari for an improved browsing experience.
Accept cookies to make browsing easier. You can delete them later if needed. Use the button at the bottom of the home page.
If you see incorrect information or rates, refresh the browser page (reload the page in Chrome); browsers sometimes use persistent cache, which can cause issues on occasion.
